ABOUT
Meet Charlie
Get to know Charlie, the primary practitioner behind On the Trail Supports providing NDIS funded Support Work services.
MEET CHARLIE
Hi, I’m Charlie — a neurodivergent practitioner, Recovery Coach, and Support Worker with a background in youth homelessness, trauma-informed practice, NDIS navigation and capacity-building.
I’m ADHD-diagnosed and resonate strongly with Autistic ways of experiencing the world—particularly when it comes to sensory processing, deep pattern recognition, and values-led communication. As a parent to three neurodivergent kids, I bring both professional expertise and lived experience to everything I do.
Before launching On The Trail Supports, I spent nearly a decade working as part of a Youth Crisis team in Shepparton, supporting young people experiencing homelessness. I’ve held roles in crisis accommodation, transitional housing, and case management—leading teams, developing programs and walking alongside young people with complex needs. These formative experiences continue to shape my approach to long-term, relationship-based care.
About five years ago, I moved into the NDIS space to align my work with my passion and lived experience of psychosocial disability and neurodivergence. This shift allowed me to bring extensive expertise to supporting people in complex situations, especially those navigating multiple systems and diagnoses. I’ve worked in roles focused on NDIS access, service navigation and recovery coaching for adults with psychosocial disabilities. These experiences taught me that sustainable change happens through relationship, safety, and consistency.
I started On The Trail Supports because I saw a need for consistent, personalised support that recognises the full complexity of neurodivergence and psychosocial disability.
I’m not here to “fix” people—I’m here to walk with them.
How can I help you?
My role adapts to your needs.
Some days I’m helping fill out forms or get to appointments. Other times I’m supporting emotional regulation, reducing barriers to engagement or helping you plan goals you actually want to achieve.
Wherever you’re at, we move at your pace.